Appendix B: Call Routing Results I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 1 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 1 I want to sell twenty shares of Alcoa 1 1 I want ninety of Coca Cola 1 0 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 1 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 1 how is Merck doing 1 1 I want to buy some McDonalds 1 1 what is the quote on Du Pont 1 1 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 1 sell fifty of Dell 1 1 buy twenty of Oracle 1 1 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 1 how much is Procter and Gamble 1 0 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 1 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 1 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 1 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 41, Failure= 8, Total= 49. Success Rate= 83.0% I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 1 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 1 I want to sell twenty shares of Alcoa 1 1 I want ninety of Coca Cola 1 1 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 1 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 1 how is Merck doing 1 1 I want to buy some McDonalds 1 1 what is the quote on Du Pont 1 1 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 1 sell fifty of Dell 1 1 buy twenty of Oracle 1 1 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 1 how much is Procter and Gamble 1 1 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 1 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 1 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 1 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 43, Failure= 6, Total= 49. Success Rate= 87.0% I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 1 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 1 I want to sell twenty shares of Alcoa 1 1 I want ninety of Coca Cola 1 1 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 1 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 1 how is Merck doing 1 1 I want to buy some McDonalds 1 1 what is the quote on Du Pont 1 1 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 1 sell fifty of Dell 1 1 buy twenty of Oracle 1 1 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 1 how much is Procter and Gamble 1 1 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 1 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 1 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 1 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 43, Failure= 6, Total= 49. Success Rate= 87.0% I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 1 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 1 I want to sell twenty shares of Alcoa 1 1 I want ninety of Coca Cola 1 1 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 1 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 1 how is Merck doing 1 1 I want to buy some McDonalds 1 1 what is the quote on Du Pont 1 1 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 1 sell fifty of Dell 1 1 buy twenty of Oracle 1 1 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 1 how much is Procter and Gamble 1 1 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 1 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 1 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 1 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 43, Failure= 6, Total= 49. Success Rate= 87.0% I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 1 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 0 I want to sell twenty shares of Alcoa 1 1 I want ninety of Coca Cola 1 1 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 1 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 0 how is Merck doing 1 1 I want to buy some McDonalds 1 1 what is the quote on Du Pont 1 1 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 0 sell fifty of Dell 1 1 buy twenty of Oracle 1 1 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 1 how much is Procter and Gamble 1 0 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 1 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 1 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 0 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 38, Failure= 11, Total= 49. Success Rate= 77.0% I need a flight to Seattle leaving from Baltimore making a stop in Minneapolis 0 0 what is the current price of Microsoft 1 1 how much is ten shares of T W A 1 0 I need a flight from Atlanta to Charlotte North Carolina next Monday 0 0 Show me the flights from Newark to Los Angeles 0 0 how much is Texas Instruments at 1 0 sell twenty shares of Red Hat 1 0 Do I have a reservation on flight six oh six from Tampa to Montreal 0 0 Is this flight for tomorrow 0 0 how much is Lockheed Martin 1 0 sell eighty of General Electic 1 0 I want to sell twenty shares of Alcoa 1 0 I want ninety of Coca Cola 1 0 Which is the latest flight that Continental has 0 0 On Thursday I'd like to return home to Miami as early as possible 0 0 I want to buy Hewlett Packard 1 0 Show me the dinner flights from Baltimore to Oakland 0 0 Which of these are dinner flights 0 0 buy eighty of Wal Mart 1 0 how is Merck doing 1 0 I want to buy some McDonalds 1 0 what is the quote on Du Pont 1 0 How many fares are there one way from Tacoma to Montreal 0 0 What type of aircraft is used on those flights 0 0 Show me all the flights from Cincinnati to Toronto 0 0 I want to buy stock in A B C 1 0 sell fifty of Dell 1 0 buy twenty of Oracle 1 0 Show me the flights from Phoenix to Salt Lake City 0 0 what is the price of Worldcom 1 0 What flights are there from New York to Las Vegas 0 0 Leaving Sunday after twelve noon 0 0 What flights go from Charlotte to Baltimore in the morning 0 0 From Toronto to Atlanta in the afternoon 0 0 I want to sell my twenty three shares of Honeywell 1 0 how much is Procter and Gamble 1 0 what is the cost of stock in American Express 1 0 What flights from Washington D C to Toronto 0 0 What is the price 0 0 Flights from Kansas City to Cleveland on Wednesday 0 0 how much is Continental 1 0 what is the stock price of Cisco 1 0 Price from Cleveland to Kansas City round trip 0 0 I want to buy some Intel 1 0 Cheapest fare 0 0 Show all flights from Miami to J F K 0 0 buy eight shares of I B M 1 0 Airline T W A 0 0 Show me all flights that depart before ten a.m and have first class fares 0 0 Success= 26, Failure= 23, Total= 49. Success Rate= 53.0%