Email Guidelines

We have released several software tools widely used by the public NLP community. We try to provide email support for those who use our tools. However, it is often difficult to answer all of the incoming email and continue development at the same time. To make it easier to keep up with the incoming emails, we propose the following guidelines.

In order to allocate time for continued development, emails will often not be answered immediately. Please try to follow the above guidelines; it is annoying and slows things down to have to simply write back and ask for you to clarify your question, and you may not receive a response for another week. Hopefully the delay will encourage useful and easily answered questions, rather than consuming long amounts of time in repetitive email chains.

Having said all that, the following email addresses will reach various sets of users and contributors:

parser-user@lists.stanford.edu This is the best list to post to in order to ask questions, make announcements, or for discussion among parser users, including sentence structure related tools like tregex and Stanford Dependencies. Join the list via this webpage or by emailing parser-user-join@lists.stanford.edu. (Leave the subject and message body empty.) You can also look at the list archives.
parser-support@lists.stanford.edu This list goes only to the parser maintainers. It's a good address for licensing questions, etc. For general use and support questions, you're better off joining and using parser-user. You cannot join parser-support, but you can mail questions to parser-support@lists.stanford.edu.
parser-announce@lists.stanford.edu This list will be used only to announce new parser versions, so it will be very low volume (expect 1-3 messages a year). Join the list via this webpage or by emailing parser-announce-join@lists.stanford.edu. (Leave the subject and message body empty.)
java-nlp-user@lists.stanford.edu This is the best list to post to in order to ask questions, make announcements, or for discussion among JavaNLP users. You have to subscribe to be able to use it. Join the list via this webpage or by emailing java-nlp-user-join@lists.stanford.edu. (Leave the subject and message body empty.) You can also look at the list archives.
java-nlp-support@lists.stanford.edu This list goes only to the software maintainers. It's a good address for licensing questions, etc. For general use and support questions, please join and use java-nlp-user. You cannot join java-nlp-support, but you can mail questions to java-nlp-support@lists.stanford.edu.
java‑nlp‑announce@lists.stanford.edu This list will be used only to announce new versions of Stanford JavaNLP tools, so it will be very low volume (expect 1-3 messages a year). Join the list via via this webpage or by emailing java-nlp-announce-join@lists.stanford.edu. (Leave the subject and message body empty.)